Privacy Policy
Table of Contents
1. Introduction
At TECHSOLUT, we place great importance on protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform and services.
By using our platform, you consent to the collection and use of your information in accordance with this policy. We encourage you to read it carefully to understand our practices regarding your personal data.
2. Data Collected
We collect various types of information about you, including:
2.1. Information You Provide
- Account information: name, email address, password, billing information
- Profile information: photo, company, position, professional contact details
- User content: data, images, videos, annotations, and other content you upload or create
- Communications: messages sent through our support system or by email
2.2. Information Collected Automatically
- Usage data: pages visited, features used, actions performed
- Connection information: IP address, device type, browser, operating system
- Cookies and similar technologies: for more information, see the "Cookies" section
- Location data: country and city based on your IP address
3. Data Usage
We use your information for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Provide and improve our services | Account information, usage data, user content | Performance of contract, legitimate interests |
| Personalize your experience | Profile information, usage data, cookies | Legitimate interests, consent |
| Process payments | Billing information | Performance of contract |
| Communicate with you | Contact information, communications | Legitimate interests, consent |
| Security and protection | Connection information, usage data | Legitimate interests, legal obligation |
4. Data Sharing
We do not sell your personal data to third parties. However, we may share your information in the following circumstances:
4.1. Service Providers
We share information with third-party service providers who help us operate our platform and provide our services (hosting, payment, customer support, analytics).
4.2. Authorized Collaborators
If you use our collaboration features, your data and content may be shared with other users in your team or project, according to your sharing settings.
4.3. Legal Requirements
We may disclose your information if required by law, to respond to legal proceedings, to protect our rights, privacy, safety, or property.
4.4. Business Transactions
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, destruction, or alteration, including:
- Encryption of data in transit and at rest
- Two-factor authentication
- Strict access controls
- Regular security audits
- Staff training on security and privacy
While we implement reasonable security measures, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Specific retention periods depend on the type of data and its purpose.
When you delete your account, we delete or anonymize your personal data within 30 days, unless we are legally required to retain it longer.
7. User Rights
Depending on your place of residence, you may have certain rights regarding your personal data, including:
- Right of access: you can request a copy of your personal data
- Right to rectification: you can request correction of inaccurate data
- Right to erasure: you can request deletion of your data
- Right to restriction of processing: you can request to limit the use of your data
- Right to data portability: you can request the transfer of your data
- Right to object: you can object to the processing of your data
To exercise these rights, contact us at privacy@techsolut.fr. We will respond to your request within the timeframes required by applicable law.
9. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.
10. International Transfers
TECHSOLUT is based in France but may process, transfer, and store information in other countries, including to provide services through global cloud infrastructures. We take measures to ensure your data receives an adequate level of protection, in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by email or through a notification on our platform. The date of the last update will always be indicated at the top of this policy.
12. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: privacy@techsolut.fr
Address: TECHSOLUT SAS - Délégué à la Protection des Données, 123 Avenue de la République, 75011 Paris, France
If you are located in the European Union, you also have the right to lodge a complaint with a data protection authority.